Secretarial Studies

Secretaries are the glue that hold managers, teams, and even companies together!

Learn everything you need to keep a manager, or a team, organized and supported! Learn today’s office management software including Word, Excel, PowerPoint, etc., as well as fundamentals of accounting, organization, and communication. Everything you need to be the ‘go to’ person in your organization.

(International students MUST register through the International Students application process.)

Next program starting ...

Program Centre Start date Graduate in ... Cost
Secretarial Studies NOVA Sep 16, 2024 12 months $421.08
Secretarial Studies NOVA Sep 15, 2025 12 months $421.08

Program content
Admission conditions
Code Statement of competency Hours Credits
960-501 Determine their suitability for the occupation and the training process 15 1
960-515 Proofread the spelling and grammar of English texts 75 5
960-526 Perform word processing tasks 90 6
960-534 Ensure the quality of written English 60 4
960-544 Provide customer service 60 4
960-554 Perform document management 60 4
960-562 Produce spreadsheets 30 2
960-572 Design presentations 30 2
960-584 Write business texts in English 60 4
960-596 Carry out accounting operations 90 6
960-605 Produce business correspondence 75 5
960-613 Create databases 45 3
960-623 Handle cash 45 3
960-635 Translate texts 75 5
960-644 Produce tables and charts 60 4
960-656 Prepare the visual design of documents 90 6
960-666 Write and format business texts in French 90 6
960-672 Update information published on digital media 30 2
960-683 Interact in French in a business setting 45 3
960-695 Follow up on business correspondence 75 5
960-704 Carry out activities related to the organization of meetings and events 60 4
960-714 Produce reports 60 4
960-722 Provide technical support 30 2
960-733 Coordinate multiple tasks 45 3
960-746 Enter the workforce 90 6
  1485 99


To be eligible for admission to this program, candidates must meet one of the following requirements:

Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor’s degree
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.

Functional prerequisites

This section identifies the modules or course codes for the actual programs of study in adult general education that are specific prerequisites in language of instruction and mathematics. Functional prerequisites includes the successful completion of specific prerequisites as well as the general development test (TDG). When a DVS doesn’t require specific prerequisites in language of instruction or in mathematics, a dash ( – ) is displayed in the appropriate cell. For programs that lead to an AVS, specific prerequisites and the TDG do not apply (N/A).

Specific prerequisites
Language of instruction Second language Mathematics
Adults Youth Adults Youth Adults Youth
ENG-3101-1 et ENG-3102-2 ou (ENG-3070-3) 632-306 ou (630-316) FRE-2102-3 ou (FRE-2091-6) 634-206 ou 635-206 ou (634-212) ou (635-212)

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Skills you will learn

  • designing the visual format of a document
  • use of the basic and advanced functions of word processing and spreadsheet software
  • effective communication in a business or office setting
  • updating and maintaining files and preparation of business meetings

Did you know

  • Secretaries are among the occupations currently in highest demand all over Quebec.
  • Due to advanced and changing office technologies, employers are insisting that their office personnel hold diplomas from recognized institutions.


What are the qualities most often sought by employers?

  • strong computer skills, written and oral communication skills
  • ability to work in a team to resolve problems and able to show excellent decision-making skills
  • strong knowledge of document production and attention to detail

What careers can I look at once I have graduated?

  • Executive Assistant
  • Office Clerk
  • Receptionist
  • Secretary

Once I have graduated, will I need more training?

Students may need to upgrade their skills as technology changes. This program can be used as a stepping stone to a specialized career as a medical, dental or legal secretary.
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